Modern Freight Brokerage

About Freight OS

A modern, US-based freight brokerage and operations company helping shippers move truckload freight with automation and simple systems.

We're based in Tennessee and built for companies that want freight handled professionally without building a big internal freight department on day one.

Tennessee-Based
US Freight Brokerage
Tech-Enabled Operations

What Freight OS Does

We connect shippers with qualified carriers, powered by a practical operations stack

Freight OS connects shippers who have freight to move with qualified carriers who can move it—primarily full truckload, dry van, palletized freight and general commodities.

On top of traditional brokerage, we layer a practical operations stack:

Structured Intake

New loads get captured in a structured system

Fast Quotes

Quotes are generated quickly and consistently

Auto Updates

Status changes trigger update emails

Clean Paperwork

PODs and invoices are tied together cleanly

Simple Result

Your freight moves, you spend less time chasing information

The result is simple: your freight moves, and you spend less time chasing information.

Our Story

Freight OS started from a simple reality:

Most small and mid-sized shippers are either:

Juggling freight through inboxes, texts, and spreadsheets

OR

Dealing with brokers who don't communicate well and leave them in the dark

We wanted to fix both.

Our Mission

Freight OS was built to feel like you actually have a freight department—someone watching your loads, keeping your team updated, and keeping your paperwork straight—but without you needing to build a big internal operation.

Building for the Future

At the same time, we're building and refining a system behind the scenes:

Freight Department In A Box

The set of workflows, automations, and SOPs that run our operation and can eventually be implemented inside your company when you're ready.

How We're Different

We're not trying to be the biggest broker. We're trying to be one of the most organized and straightforward.

Tech-Enabled, Not Tech-Obsessed

We use automation to keep things moving—so quotes don't get lost, status updates go out, and paperwork stays organized. But you can always reach a real person.

Simple, Clean Communication

You get short, clear emails at important points: booking, pickup, in transit, delivery, and billing.

Paperwork That Makes Sense

PODs and invoices are tied together in a simple system so operations and accounting stay on the same page.

A System You Can Grow Into

Today, we run freight with this system. Tomorrow, if it makes sense, we can help you bring a version of that system in-house.

Who We Serve

Freight OS is a good fit for companies moving truckload freight who want less chaos in the process

Manufacturers and distributors shipping palletized product

Regional shippers moving truckload freight on repeat lanes

Growing businesses that are outgrowing "call whoever has a truck today"

Teams that want better ops and visibility without hiring a full internal freight staff yet

If you move truckload freight and want less chaos in the process, you're the type of shipper we built this for.

How We Work With You

Working with Freight OS is straightforward

1

You Share Your Freight

Send us a lane, a batch of loads, or the routes you move regularly.

2

We Quote and Handle Operations

We price the lane, secure a carrier, and manage pickup, transit, and delivery.

3

You Stay Informed and Get Clean Paperwork

You get status updates, PODs, and invoices without chasing anyone.

If we're a good fit for your freight, we can start with a small test and then build from there.

Leadership

Jason Gilchrist

Owner & Operator

Freight OS LLC is owned and operated by Jason Gilchrist, a single-member, member-managed Tennessee LLC.

Jason's focus is simple:

Keep Freight Moving

Keep Communication Clear

Keep Systems Organized

The Freight OS operation is built so that as the company grows, the quality of the process doesn't fall apart. The same system that runs one lane can be scaled to more volume without creating chaos for you or for carriers.

Our Values

Simple principles that guide how we work

No Load Left in the Dark

If your freight is moving, you shouldn't be guessing where things stand.

Quality Over Volume

We'd rather handle the right freight well than say yes to everything and do it badly.

Automate the Busywork, Not the Relationship

Automation should handle repetitive tasks. People handle decisions and problem-solving.

Be Honest and Predictable

With shippers and with carriers, we aim to communicate clearly, set expectations, and follow through.

How to Start

If you'd like to see how Freight OS could support your freight:

Request a Quote

For an upcoming shipment or recurring lane

Get a Freight Quote

Explore the System

Learn about Freight Department In A Box

Schedule a System Call

Either way, the first step is simple:

Share a lane or tell us how you're handling freight today, and we'll let you know honestly if we're a good fit.